Privacy Policy
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Privacy policy
Introduction
We at Zorba Loans strive to maintain your personal information secure and keep our information transparent about how we process your information, why, and with whom we may disclose it. Our Privacy Policy discusses how we collect, use, and disclose information about you when you use our services, like our website, mobile apps, and support services.
Information We Collect
We may collect the following types of personal data:
- Personal Identifiers: Name, birthdate, national identification numbers (such as citizenship ID), and contact details (address, email, phone).
- Financial Information: Bank details, loan application details, repayment history, and credit reports.
- Digital Information: IP address, device details, browser type, and usage pattern from our websites.
- Location Data: Geolocation data, if turned on on your device.
- Other Information: Any other information you provide us while availing our services.
How We Collect Your Information
We collect information from:
- Direct Interactions: When you apply for a loan, contact customer service, or use our services.
- Automated Technologies: Cookies and other automated technologies when you visit our digital platforms.
- Third Parties: Credit bureaus, banks, and other service providers.
Use of Your Information
We use your information to:
- Process loan applications and maintain your account.
- Provide customer support and respond to inquiries.
- Perform credit checks and risk assessments.
- Met legal and regulatory requirements.
- Improve our services and develop new products.
- Send you news, promotions, and marketing messages, if permitted.
Sharing Your Information
We may share your information with:
- Service Providers: Third parties who provide services on our behalf, such as IT support, payment processing, and data analysis.
- Affiliates and Partners: Other companies in our corporate group or partners, for business purposes.
- Regulatory Bodies: Government agencies and regulators, as legally required.
- Credit Bureaus: For credit reporting and verification purposes.
- Others: With your consent or as otherwise permitted by law.
Data Retention
We retain your personal data for as long as necessary to finish the purposes set out in this policy, fulfill legal obligations, resolve disputes, and enforce our agreements.
Data Security
We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Your Rights
Subject to your jurisdiction, you may have the following rights:
- Access to your personal data.
- Correction of inaccurate or incomplete data.
- Deletion of your personal data.
- Objection to or restriction of processing.
- Data portability.
- Withdrawal of consent, where processing is subject to consent.
- In order to exercise your rights, please contact us.
Cookies and Tracking Technologies
We use cookies and other similar technologies to enhance your experience on our online sites, track usage patterns, and deliver targeted advertising. You can manage your cookie preferences through your browser.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our website, enabling core functionalities like security and network management.
- Performance and Analytics Cookies: Collect information about how you use our website, helping us analyze and improve its performance.
- Functional Cookies: Allow our website to remember choices you make, providing enhanced and personalized features.
- Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.
Managing Cookies:
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete existing cookies. Please note that disabling cookies may affect the functionality of our website.
Third-Party Cookies:
We may also use third-party services, such as Google Analytics, to collect and analyze information about your use of our website. These third parties may use cookies and similar technologies to provide their services. For more information on how we handle your personal data, please refer to the other sections of this Privacy Policy.
International Data Transfers
Where we transfer your personal data to other nations, we will have appropriate safeguards in place to ensure your data is properly protected under applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy frequently to educate yourself about our data practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Zorba Loans